The Best Email Sequence Tools, Compared by Job
An email sequence tool sends a chain of messages that starts from a trigger (a signup, a trial event, an uploaded prospect, an order) and ends when a goal is met, such as a reply, a payment or a purchase. Three different jobs hide behind that label: lifecycle and onboarding mail to people who opted in, cold outbound to prospects who did not, and ecommerce flows driven by store events. Choose the job first, then use the shortlists below.
Every price on this page comes from the vendor's own pricing page, read on 7 October 2026, and each is linked where it appears. Plans and sliders change, so confirm on the vendor's page before you buy. Our about page explains how we work, and the full tool directory lists more vendors than this page covers.
Three jobs that need three kinds of tool
Lifecycle and onboarding
The audience is people who signed up or paid. The sequence reacts to what they do in your product: a first project created, a trial day passing with no activation, a card that failed. What matters is the event model, how users map to accounts, and whether a stalled sequence stops when the user converts. Start with the SaaS onboarding sequence guide if you have not designed the emails yet.
Cold outbound
The audience is prospects who never asked to hear from you. The sequence is a first email plus follow-ups that stop on reply. What matters is how many mailboxes you can connect, how sends and uploaded contacts are capped, and whether warm-up, bounce handling and unsubscribe links are built in. Our sales email sequence guide covers the copy side.
Ecommerce flows
The audience is shoppers and subscribers. Triggers are carts left behind, first orders, product views and the gap before a repeat purchase. What matters is a native connection to your store, revenue attribution per flow, and whether SMS sits in the same builder. Pricing usually follows profile count rather than sends.
Pick by job: shortlist, deciding factor, entry price
| Job | Shortlist | What decides it | Entry price on the vendor's page |
|---|---|---|---|
| Product-led SaaS onboarding | Loops, Customer.io | Event-triggered flows with little setup (Loops) against deep branching and data tooling (Customer.io) | Loops free to its 1,000 newest contacts; Customer.io Essentials from $100/mo |
| B2B SaaS with accounts and teams | Userlist, Encharge | Messaging by company as well as by user; integrations such as Stripe and Chargebee | Userlist Basic $149/mo up to 10,000 users; Encharge Growth $99/mo monthly, $79 on yearly billing |
| Marketing team with a CRM | ActiveCampaign, HubSpot, Brevo | Whether contact records, deals and sequences live in one place | ActiveCampaign Starter $15/mo at 1,000 contacts; Brevo Starter $9/mo |
| Creator and course sequences | Kit, Mailchimp | Where the plan starts to include sequences or journeys, and how fast price climbs with list size | Kit Creator $33/mo at 1,000 subscribers (yearly billing); Mailchimp Standard from $20/mo |
| Cold outbound sequences | Instantly, Lemlist, Apollo.io, Saleshandy, Mailshake | Mailboxes allowed, send and contact caps, whether a lead database is bundled | Mailshake Starter $29/mo; Saleshandy Starter $41/mo; Instantly Growth $47/mo; Lemlist Email $69/mo; Snov.io Starter $39/mo; Smartlead Base $39/mo; Reply.io Email Volume from $49 per user/mo (annual billing); Woodpecker 35 € a month at 500 prospects |
| Ecommerce flows | Klaviyo, Omnisend, Drip | Native store connection, per-flow revenue reporting, SMS in the same builder | Klaviyo $30/mo at 1,000 profiles; Omnisend free to 250 contacts; Drip $39/mo up to 2,500 people |
Lifecycle and onboarding sequences
These tools message people who already gave you their address, usually triggered by something they did or did not do in your product. The first four are built for SaaS products, the next three are broader marketing platforms that also run sequences, and the last two start from creators and small lists. For the design side of the emails, the email sequence guide and the welcome sequence write-up go through timing and content.
Customer.io
Customer.io is the deepest event-driven builder in this group. A workflow starts from an event, an attribute change or a segment entry, then runs through delays, branches, A/B splits and exit goals, and the same canvas can send push, SMS and in-app messages besides email. That depth pays off when your onboarding depends on product behavior: nudge the people who connected a data source but never invited a teammate, and say nothing to those who did.
The cost is setup. Someone has to send clean events and attributes from your backend, and the builder rewards people who think in segments and conditions. Pricing is by profiles: Customer.io's pricing page lists Essentials from $100 a month with 1M email sends included, and its selector reads $145 at 10,000 profiles, $235 at 20,000 and $505 at 50,000 and above. There is no free plan, but eligible early-stage companies that raised under $10M can apply to the Startup Program for 12 months free. Premium starts at $1,000 a month billed yearly.
Choose it if you have an engineer who will own the event feed and your journeys branch a lot. Skip it if you want three emails live this afternoon. Head-to-head reading: Customer.io vs Loops and Customer.io vs Drip.
Loops
Loops keeps the builder small on purpose: a trigger (an event you send, a contact added, a property change), then timers, a few branches and the emails themselves. A founder can wire a welcome series and a trial-ending nudge in an afternoon, and the same account sends one-off product announcements and transactional mail. The trade-off is a narrower canvas, so a journey with many nested conditions will feel cramped compared with Customer.io.
Per Loops' pricing page, the free plan allows up to 4,000 sends in any rolling 30 days to your 1,000 newest contacts, adds a small Powered by Loops footer, and sends up to 10 emails per second. Paid pricing scales with subscribers: $99 a month at 9,998 subscribers and $249 a month at 50,000 on its dated slider readout, with transactional sends to users outside your audience included and no per-seat charge.
Choose it if you are a small product team that wants onboarding mail without an events project. Skip it if you need multi-channel journeys or heavy account-level logic. See Loops vs Drip and Loops alternatives.
Userlist
Userlist treats a company as a first-class record next to the person, which matters when one account has an owner, three admins and a dozen invited teammates who should not all get the same onboarding. You can segment on company properties, message the person who has not finished setup while skipping teammates who have, and run in-app messages from the same tool as email. For B2B SaaS where seats and accounts drive revenue, that model saves a lot of workaround logic.
On Userlist's pricing page, Basic is $149 a month up to 10,000 users and adds $10 per additional 1,000 users; Professional is $349 a month up to 10,000 users, adds A/B split testing, conversion goals and advanced workflow features, and costs $12 per additional 1,000. Billing is by user rather than by contact, so a long tail of dormant trial signups counts toward the tier. Enterprise is custom.
Choose it if your customers are teams and your sequences must know which company a user belongs to. Skip it if you sell to individuals and only need linear drips. Compare it directly with Userlist vs Customer.io, or read the B2B SaaS page.
Encharge
Encharge sells behavior-based flows to SaaS marketers who would rather not write code. Its visual flow builder runs on events and segments, and its integration list covers the things SaaS onboarding leans on: Segment, Stripe, Chargebee, HubSpot, Salesforce, Shopify and Zapier. A typical build is a trial flow that waits for an activation event, branches on plan, and exits the moment Stripe reports a paid subscription.
Plans are priced by subscribers. Encharge's pricing page shows Growth at $99 a month ($79 a month on yearly billing) for up to 2,000 subscribers, with unlimited flows and team members and monthly sends capped at ten times your subscriber limit. The CRM connections and transactional email sit one level up, on Premium, which lifts that send multiple to twelve and costs $159 a month ($129 yearly). The page lists no free plan.
Choose it if a marketer, not an engineer, will own flows and you need Stripe or a CRM wired in. Skip it if you want a free tier or per-send pricing. Read Encharge vs Drip for the closest head-to-head on this site.
ActiveCampaign
ActiveCampaign pairs an automation builder with a CRM, so a sequence can create a deal, assign a task to a rep, or move a contact between pipeline stages as well as send mail. It also tracks site visits, which lets you start a nurture sequence from page activity. That makes it a fit for lead nurture where marketing hands warm contacts to people who follow up by phone or email.
Read the plan table closely before you build. ActiveCampaign's pricing page shows starting prices at 1,000 contacts on annual billing: Starter $15, Plus $49, Pro $79 and Enterprise $145. Starter allows 1 user and 5 actions per automation, which is tight for an onboarding flow with several branches; Plus is the tier that lists standard segmentation and landing pages, and Pro adds advanced segmentation. Prices climb with contact count, so recheck the selector at your own list size.
Choose it if sales follow-up and nurture sit in the same system. Skip it if your triggers come from product events and you do not want a CRM. Reading: ActiveCampaign vs Drip and Brevo vs ActiveCampaign.
Brevo
Brevo is the budget route into automation, and it is unusual in pricing mainly by monthly email volume rather than by contact count. Welcome series, lead nurture and re-engagement flows are all within its automation builder, and the same account can send SMS and run a small CRM. For a small list that sends a modest number of emails, the bill stays low even when the contact database is large.
The limits to read are on Brevo's pricing page. The free plan allows 300 email sends a day and storage for up to 100,000 contacts, but only 2,000 contacts in marketing automation. Starter is $9 a month and Standard is $18 a month, each starting at 5,000 emails a month with no daily sending limit; Standard is the plan that lists automation, A/B testing and advanced reports. Professional is $499 a month, covering 150,000 to 10 million monthly sends and 10 user seats.
Choose it if you send few emails to a big list or want email and SMS under one login. Skip it if the sequences depend on rich product events. Brevo is compared head-to-head in Brevo vs ActiveCampaign, and Brevo alternatives covers moving off it.
HubSpot
HubSpot uses the word sequence for two different things, and the split affects what you buy. Automated marketing email runs through workflows in Marketing Hub, triggered by form fills, lifecycle changes, list membership or CRM property changes. One-to-one sales follow-up, where a rep enrolls a contact and the series stops on reply, is a Sales Hub feature, and the Sales Hub pricing page lists sequences on the Professional tier, which starts at $90 per seat per month and carries a required one-time $1,500 onboarding fee.
For marketing automation, the Marketing Hub pricing page offers free tools, a Starter tier from $7, and Professional at $800 a month; prices are quoted per seat and contact tier, so the number you pay depends on how big your database is. The payoff for that spend is that every email, deal and ticket sits on one contact record.
Choose it if sales and marketing already share HubSpot's CRM and a rep-triggered sequence matters as much as a campaign. Skip it if you only need onboarding mail: the platform is far larger than that job. Compare it with HubSpot vs ActiveCampaign.
Kit
Kit (formerly ConvertKit) is the pick for a creator, course seller or newsletter writer who wants a welcome sequence, a lead-magnet delivery series and a few tag-based automations without thinking about a data model. Subscribers are tagged and segmented, and a Visual Automation moves them along. It is a weak fit for product-event onboarding, because the triggers revolve around forms, tags and purchases rather than what someone did inside an app.
The pricing catch is where sequences start. Kit's pricing page offers a free plan up to 10,000 subscribers with landing pages, forms and broadcasts, but lists Visual Automations and email sequences from the Creator plan upward. Creator is $33 a month at 1,000 subscribers on yearly billing and $116 a month at 10,000; Pro is $66 a month at 1,000 and adds Subscriber Signals, unlimited users and deliverability reporting. Paid plans have a 14-day trial with no card.
Choose it if your list is people who follow you and your sequences are teaching or launch emails. Skip it if you need account-level or usage-based triggers. See email tools for newsletters and ConvertKit vs Drip.
Mailchimp
Mailchimp's automation lives in its Customer Journey builder, which suits a small business with a store or a service and a handful of flows: a welcome series, a post-purchase thank-you, a win-back for people who stopped opening. Templates and an audience you may already have make the first journey quick. It is less comfortable for product-event onboarding or anything with long conditional chains.
The money question is how the bill grows. Mailchimp's pricing page has a free plan with up to 250 contacts and 500 sends a month (250 a day), then Standard from $20 a month at the default 500-contact selector. Its bands then read $100 a month for 2,501 to 5,000 contacts, $135 for 5,001 to 10,000 and $230 for 10,001 to 15,000, with monthly send allowances that rise with each band. Going from 500 contacts to the 2,501 to 5,000 band is a five-fold price jump, so model the list you will have in a year.
Choose it if you already have your audience in Mailchimp and want simple journeys. Skip it if you expect fast list growth on a tight budget. Moving away is covered in Mailchimp alternatives.
Cold outbound sequences
A cold sequence is a first email plus follow-ups to people who have not asked to hear from you, and it should stop the moment someone replies, bounces or unsubscribes. The tools here are built around that loop, and they differ mainly on three things: how many mailboxes you can connect, how sends and uploaded contacts are capped, and whether a prospect database comes in the box.
Three practices apply whichever tool you choose. First, send from separate domains and mailboxes rather than your main company domain, so a spam complaint cannot reach your product mail. Second, warm each new mailbox before real volume: most of these tools bundle a warm-up network that exchanges messages between connected inboxes, and some include it on every plan. Third, spread volume across several mailboxes and respect the sending limits that Google, Microsoft and your own tool set per mailbox, instead of pushing one inbox to its ceiling. Our deliverability guide explains authentication (SPF, DKIM and DMARC) in plain terms.
Consent rules vary by country and by whether the recipient is a business or a person, so this is a prompt to check, not legal advice. In general you need a lawful reason to contact each prospect, an honest sender identity, a working unsubscribe, and a way to honor opt-outs across every campaign. Cold tools also make a poor home for opted-in product mail. They optimize for reply detection and mailbox rotation, not for guaranteeing delivery to every customer, and lifecycle tools are the reverse: they assume recipients opted in, so they offer little help with lead lists or warm-up. Keep each job on its own tool.
Instantly
Instantly is built around volume: you connect as many sending accounts as you like, warm-up is included, and a sequence is a stack of steps with delays, variants and reply handling. Price scales with two caps rather than seats: emails per month and uploaded contacts. Its lead database and its CRM are separate products, so the outreach plan alone gets you the sending engine and not the prospects.
Instantly's pricing page lists Growth at $47 a month (5,000 emails, 1,000 uploaded contacts), Hypergrowth at $97 (125,000 emails, 25,000 uploaded contacts) and Light Speed at $358 (500,000 emails, 100,000 uploaded contacts), each with unlimited email accounts and warm-up on the first two. Enterprise is a custom quote with a private deliverability network. The free trial covers 250 uploaded contacts and 1,000 emails.
Choose it if you plan to run many mailboxes and want one flat monthly number. Skip it if you need contact data in the same tool: budget for sourcing leads elsewhere.
Lemlist
Lemlist is the cold tool that leans into personalization: sequences can mix an email with other touches, and its upper plan is explicitly multichannel. Expect to spend more of your time on the copy and the merge fields than on mailbox plumbing, and note that the Email plan is capped by sends while the Multichannel plan is not.
Lemlist's pricing page shows the Email plan at $69 a month ($55 a month on yearly billing) with 50,000 emails a month and unlimited users and senders, and the Multichannel plan at $109 a month ($87 yearly) with unlimited emails and messages and 5 senders per user. Enterprise is a custom quote, and there is a 14-day trial but no free plan.
Choose it if your edge is personalization and a touch beyond email. Skip it if you only want the cheapest flat-rate sending engine.
Apollo.io
Apollo combines a prospect database with sequences, so you can filter for the accounts you want, enrich the contacts and enroll them in a multi-step sequence from one place. That removes the hand-off between a data vendor and a sending tool, which is where list quality and mapping errors tend to creep in. The catch is that pricing is per seat and tied to usage credits, so a team that exports many contacts will meet the credit ceiling before the sending limit.
Apollo's pricing page lists a free plan with 900 credits per seat per year, granted monthly. Paid plans are priced per seat on annual billing: Basic $49 a month with 30,000 credits per seat per year, Professional $79 with 48,000, and Organization $119 with 72,000 and a minimum of three seats. Three Basic seats come to 3 x $49 = $147 a month; three Organization seats come to 3 x $119 = $357 a month. The page does not expose a monthly-billing price.
Choose it if you need contact data and sequences together. Skip it if you already own a clean list and want the cheapest way to send it. Reading on the sales side: sales email sequences.
Saleshandy
Saleshandy is a flat-rate sequence engine with unlimited connected mailboxes on every plan, so the plan limits that matter are monthly emails and the number of prospects in live sequences. That makes cost easy to forecast: multiply prospects by steps, find the first plan whose send cap clears it, and pay that figure regardless of how many mailboxes you attach. It suits agencies and small teams that grow volume by adding inboxes.
Saleshandy's pricing page lists Starter at $41 a month ($34 a month on annual billing, $408 a year) for 6,000 emails and 1 user; Pro at $99 ($76 annually, $912 a year) for 100,000 emails and 10 users; and Scale at $189 ($149 annually, $1,788 a year) for 200,000 emails and unlimited users. There is a 7-day trial with no card.
Choose it if you want predictable flat pricing with many inboxes. Skip it if you need a bundled lead database.
Mailshake
Mailshake is the simplest of the five: a campaign builder, reply tracking and unlimited uploaded contacts, with the limit being how many sending addresses a plan includes. That is the number to read first, because a one-address plan caps your daily volume however many sends it lists. It is priced per purchased user, which suits a solo seller or a pair rather than a large team.
Mailshake's pricing page lists Starter at $29 a month ($25 on annual billing) with 1 email address and 1,500 sends a month; a middle plan at $49 ($45 annually) with 2 email addresses and unlimited sends; and a top plan at $99 ($85 annually) with 10 email addresses and unlimited sends. All three allow unlimited uploaded contacts.
Choose it if you are one or two people sending a measured volume. Skip it if you plan to scale across dozens of inboxes.
Four more cold-email tools, with their entry prices
These four meter usage in different units, so each card gives the plan prices as shown on the vendor's own page on 7 October 2026 and then what the unit means for your list. Compare them with the figures above only after converting your volume into each vendor's unit.
Smartlead
Smartlead is aimed at agencies and high-volume senders. Its pricing page lists four plans on monthly billing: Base at $39, Pro at $94, Unlimited Smart at $174 and Unlimited Prime at $379 per month, with yearly billing taking 17% off (the yearly toggle reads $32, $78, $144 and $315 per month). Base covers 2,000 contacts and 6,000 email sends a month, Pro 30,000 contacts and 90,000 sends, Smart unlimited contacts and 150,000 sends, and Prime unlimited contacts and 500,000 sends with three SmartServers included. There is no free plan, only a free trial. Each plan also carries a verified-email allowance (2,000, 30,000, 50,000 and 170,000), and its feature table lists a warm-up pool, API and webhooks, client workspaces, a private-infrastructure option and bring-your-own mailbox connections that appear on the larger tiers. Read the table against the number of clients you serve, because workspace and infrastructure features are what separate its tiers, not the sequence builder.
Woodpecker
Woodpecker meters usage in contacted prospects, and its pricing page shows 35 € a month at 500 contacted prospects (VAT not included), and that price already covers 8,000 emails a month, unlimited email accounts and unlimited team members; the page advertises 140 € saved on annual billing. It is also explicit about how prospects are counted: adding the same prospect to five campaigns counts as five, and if you hit the limit the campaign stops emailing new prospects until you upgrade or the allowance renews on your billing date. Plans do not upgrade themselves. Its campaigns can branch on conditions, and LinkedIn steps are a separately priced add-on per connected account. The trial runs 14 days or 100 cold emails, whichever ends first.
Reply.io
Reply.io splits its offer into email-volume plans and a Multichannel plan, priced per user. Its pricing page shows Email Volume from $49 per user per month (1,000 active contacts a month, unlimited emails) and Multichannel from $89 per user per month (10 mailboxes, unlimited active contacts), both billed annually; the AI SDR product starts at $500 a month, and there is a 14-day free trial. The email plans meter by active contacts, which the page defines as a unique contact who can receive a first-step email and unlimited follow-ups in the month, so a long sequence does not use up extra allowance. Included mailboxes follow your active-contact count under a fair-usage rule. Extra mailboxes, LinkedIn automation, calls and SMS, AI and live-data credits, and email validation are all separate add-ons, and it connects to Salesforce, HubSpot, Pipedrive, Copper and Close.
Snov.io
Snov.io bundles a prospect finder, email verifier, warm-up and outreach in one plan, so three counters matter on its pricing page, where the monthly-billing prices are $39 for Starter (1,000 credits, 5,000 recipients) and $99 for Pro (5,000 credits, 25,000 recipients), with a Custom Ultra tier sold through its sales team. The counters are credits (spent on prospect search, email search and verification), recipients (you are charged one recipient the first time you contact a lead in a billing period, and follow-ups to that lead in the same period are free), and the number of mailboxes you can warm up at once. Each plan lists unlimited monthly emails and unlimited team seats; LinkedIn account slots are bought separately.
Ecommerce flows
An online store needs sequences that read the cart, the order and the product catalogue. All three tools below connect to the major store platforms, price by people rather than by seats, and ship templates for the standard flows: abandoned cart, browse abandonment, post-purchase thank-you, replenishment and win-back. If you want a longer read, the Klaviyo alternatives page goes into the switch.
Klaviyo
Klaviyo reads store data directly, so a flow can branch on the product in the cart, the order count or the predicted gap to the next purchase, and revenue is attributed to each flow. It also sends SMS from the same builder. The downside is that the profile-based bill rises quickly as your list grows, so a store with a long tail of cold subscribers should prune before it pays for them.
Klaviyo's pricing page offers a free plan with up to 250 active profiles and 500 emails a month. The Email plan reads $20 a month at 500 profiles, $30 at 1,000, $100 at 5,000 and $150 at 10,000. Those figures are the email-only readouts; check the page before assuming SMS is included.
Choose it if store events drive your revenue and you want per-flow attribution. Skip it if you sell software; see Klaviyo vs ActiveCampaign for the cross-over case.
Omnisend
Omnisend puts email, SMS and web push into one flow canvas, so an abandoned-cart sequence can start with a push notification, fall back to email and finish with a text. Pricing is by contacts with a monthly email allowance, and SMS is billed by country and volume. It is a friendlier first step than Klaviyo for a store with a few hundred customers.
Omnisend's pricing page shows a free plan with 250 contacts, 500 emails and 500 web push notifications a month. Standard covers 500 contacts and 6,000 emails a month, shown at $11.20 a month under a 30%-off offer for paying three months upfront ($33.60 today against $48.00 total); Pro covers 2,500 contacts with unlimited emails, with SMS from $0.007 per message, shown at $41.30 a month under the same offer. Treat those as promotional rates and check the full-price line.
Choose it if email, SMS and push belong in one flow and your list is small. Skip it if you need Klaviyo's depth of predictive data.
Drip
Drip prices by the number of active people and not by sends, with unlimited email on the tiers it publishes, which makes cost steady for stores that mail often. Its workflow builder is event-driven and general enough that some SaaS teams use it for trials as well, though the defaults lean toward shoppers. It is the easiest of the three to forecast: the slider is a staircase, and each step is a fixed price.
Drip's pricing page reads $39 a month for up to 2,500 people, $154 for a 10,000-person list, $369 for 25,000 and $699 for 50,000, where the button switches to Book a demo and the plan lists 600,000 sends. It lists up to 50 workflows on the lower tiers, and a 14-day trial with no card, with no ongoing free plan.
Choose it if you mail a store list often and want one price per list size. Skip it if you want a free tier. Related reading: Loops vs Drip and ConvertKit vs Drip.
Other platforms we still track
Three more names turn up in sequence searches. They sit outside the shortlists above, because each is either a CRM first or priced by quote, but they are worth knowing.
GetResponse
GetResponse's pricing page lists Starter at $19 a month with a welcome series and exactly one automation workflow, Marketer at $59 with unlimited workflows, abandoned-cart recovery and sales funnels, and Creator at $69 with webinars, a website builder and a course creator. Annual billing lowers those to $15.58, $48.38 and $56.58 a month. The one-workflow limit on Starter is the detail that decides whether it can run a real sequence program.
Keap
Keap is a CRM for service businesses with email automation attached, and its pricing page sells one platform plan rather than tiers, starting at $299 a month for 1,500 contacts and 2 users billed monthly. Think of it as the pick for a coaching or consulting business that wants appointments, invoices and follow-up sequences on a single contact record, and not as a product-onboarding tool.
Ortto
Ortto, formerly Autopilot, combines a customer-data layer with a visual journey canvas that can span email, SMS and in-app messages. We give no price for it, because its pricing page does not give a figure that we could confirm. It is worth a demo if you want a CDP and journeys in one place.
What it costs at three list sizes
Sticker prices hide how differently these tools meter. Some charge per contact or profile, one per user, some per person with unlimited sends, and cold tools by emails and uploaded prospects. The tables below line up the vendor-published readouts at three sizes; a dash means the pricing page gave no figure at that size, so check its selector.
Lifecycle and ecommerce: monthly price at 1,000, 10,000 and 50,000 contacts
| Tool and plan | About 1,000 | 10,000 | 50,000 |
|---|---|---|---|
| Loops | $0 (free covers the 1,000 newest contacts) | $99 | $249 |
| Customer.io Essentials | From $100 | $145 | $505 and up |
| Userlist Basic | - | $149 (up to 10,000 users) | $149 plus $10 for each of the 40 extra 1,000-user blocks |
| Drip | $39 (up to 2,500 people) | $154 | $699 |
| Klaviyo Email | $30 | $150 | - |
| Kit Creator, yearly billing | $33 | $116 | - |
| Mailchimp Standard | $20 (500 contacts) | $135 (5,001 to 10,000 band) | - |
| ActiveCampaign, yearly billing | Starter $15, Plus $49, Pro $79 | - | - |
At 1,000 contacts the price is rarely the deciding factor; limits are. Loops is free but caps you at 4,000 sends in a rolling 30 days, and ActiveCampaign Starter at $15 allows only 5 actions per automation, so a longer onboarding flow pushes you to Plus at $49. Kit's free plan has no sequences, so its real entry price for this job is Creator at $33.
At 10,000 contacts the range closes to $99 to $154 for the SaaS and store tools. Moving from Loops at $99 to Drip at $154 adds 12 x ($154 - $99) = $660 over a year, and buys you a store-oriented builder with workflows rather than a lighter product-email canvas. Customer.io at $145 sits in the middle and adds channels beyond email.
At 50,000 contacts the spread widens: $249 for Loops, $505 and up for Customer.io, and $699 for Drip, while Userlist's $149 base grows by $10 for each of the 40 extra blocks of 1,000 users. Between the lowest and highest of the published readouts, the gap is $699 - $249 = $450 a month, or 12 x $450 = $5,400 a year, which is why metering matters as much as features.
Cold outbound: plan for 1,000, 5,000 and 20,000 prospects in a five-step sequence
Cold sequence volume is prospects multiplied by steps, as an upper bound since replies and bounces stop a sequence early. A five-step sequence to 1,000 prospects is 1,000 x 5 = 5,000 emails; to 5,000 prospects it is 25,000; to 20,000 it is 100,000.
| Tool | 5,000 emails a month | 25,000 emails a month | 100,000 emails a month |
|---|---|---|---|
| Instantly | Growth $47 (at its 5,000-email cap) | Hypergrowth $97 | Hypergrowth $97 (20,000 of 25,000 contacts) |
| Saleshandy | Starter $41 | Pro $99 | Pro $99 (at its 100,000-email cap) |
| Lemlist | Email $69 | Email $69 | Multichannel $109 (Email plan stops at 50,000) |
| Mailshake | Second tier $49 (Starter allows 1,500 sends) | Second tier $49 (2 addresses) | Third tier $99 (10 addresses) |
Read the cheapest cell with suspicion. Mailshake's middle-tier price allows unlimited sends but only two addresses, and 25,000 emails over a 22-working-day month is about 1,136 a day from two inboxes, roughly 568 each, a load to compare against the per-mailbox limit your mailbox provider publishes. The Instantly and Saleshandy plans permit unlimited connected accounts, so the same volume can be spread wider at no extra plan cost, although the mailboxes themselves cost money elsewhere.
Apollo works differently because it is billed per seat. A team of three on Basic pays 3 x $49 = $147 a month on annual billing, and three Professional seats come to 3 x $79 = $237; those seats also draw from the per-seat credit allowance for contact data, so the right comparison is Apollo's price against a sending plan plus a separate data source.
How to choose
Product events drive your onboarding
Choose Customer.io if you have an engineer to send events and your journeys branch on behavior; choose Loops if one person must ship a welcome series and a trial-end nudge this week. If your customers are companies, shortlist Userlist or Encharge for account-level logic. The onboarding page and free-trial page take that route further, and trial conversion sequences covers the emails themselves.
Sales and marketing share a CRM
Choose ActiveCampaign when deals and nurture sequences should live together at a mid-market price, and HubSpot when the whole company already works in its CRM and can fund it. Pick Brevo if you send little mail to a large list and want the free tier first.
Budget is the main constraint
Start from the free tiers that include automation: Loops for product mail and Brevo within its 2,000-contact automation cap. Model the bill at the list you will have in a year using the table above, then see the low-budget page and bootstrapped page.
You are a creator or run a newsletter
Kit is the usual fit, with the proviso that sequences start on its paid Creator plan. Mailchimp suits you only if your list will stay small.
You sell to prospects who have not opted in
Choose Apollo.io when you need contact data and sequences together; Instantly or Saleshandy for a flat price with many mailboxes; Lemlist for personalization beyond email; Mailshake for one or two senders at a measured pace.
Migration notes
Import suppressions first. Before you move a single flow, export every unsubscribed, bounced and complained address from the old tool and load it into the new one as a suppression list. Re-mailing someone who opted out is the migration error that does lasting damage, and it is entirely avoidable.
Rebuild flows, do not port them. Write down each sequence's trigger, delays, branches and exit rule on one page, then re-create it in the new builder. Decide how in-flight contacts are handled: usually the old tool finishes the runs it has started while the new one takes only fresh entries, which avoids duplicate sends.
Keep event names stable. If your app sends product events, keep the names and attribute keys the same when you swap vendors so the code change is a destination, not a rewrite. For billing-driven triggers, the Stripe integration guide describes what to check.
Authenticate the new sender. Add the new vendor's SPF and DKIM records while leaving the old ones in place until the last flow has moved, and ramp volume in steps if the sending domain or IP changes. The deliverability guide has the details.
For cold tools, expect a warm-up gap. Reconnecting a mailbox to a new tool does not reset the mailbox's reputation, but new domains and new mailboxes need a ramp. Export replies and do-not-contact lists from the old tool so no prospect who replied is mailed again.
The full step-by-step is in the migration guide, and how to choose an email tool covers the buying side.
Next step: narrow the shortlist
Pick the job, take the two tools whose pricing fits the list size you expect in a year, and read them head to head on our comparison hub. If you are still sizing up vendors, the tool directory and the alternatives pages cover more names, and the email sequence guide helps you design the first flow before you pay for anything. For churn emails, see churn prevention; for broad programs, lifecycle marketing.
Frequently Asked Questions
What is an email sequence tool?
It is software that sends a timed series of emails after a trigger, and stops or branches depending on what the recipient does. A newsletter tool sends one message to a whole list on a date you pick; a sequence tool sends each person their own run of messages, counted from their own signup, trial event, order or import date.
Can one tool handle both lifecycle emails and cold outreach?
It is possible on paper but a poor idea in practice. Lifecycle tools such as Customer.io, Loops and Userlist are built for people who gave you their address, so product mail should reach every user. Cold tools such as Instantly, Lemlist and Saleshandy spread volume over many warmed-up mailboxes, which is the wrong shape for password resets and onboarding. Keep the two on separate tools and separate sending domains.
What is the cheapest way to start with onboarding sequences?
Loops is free up to its 1,000 newest contacts and 4,000 sends in a rolling 30 days, with a small footer, according to its pricing page. Brevo's free plan allows 300 sends a day, but caps marketing automation at 2,000 contacts. If you want a paid builder with branching, ActiveCampaign Starter lists $15 a month at 1,000 contacts on annual billing, with five actions allowed per automation.
How do sending limits change what a cold sequence costs?
Most cold tools cap monthly sends or uploaded contacts, and a sequence multiplies both: 1,000 prospects in a five-step sequence is up to 5,000 emails. Instantly's Growth plan stops at 5,000 emails and 1,000 uploaded contacts, while Hypergrowth allows 125,000 emails and 25,000 contacts. Multiply contacts by steps before comparing plan prices.
Which tool suits an online store?
Klaviyo, Omnisend and Drip are built around store events such as carts and orders. Klaviyo lists $30 a month at 1,000 profiles and Omnisend has a free tier for 250 contacts, while Drip starts at $39 for up to 2,500 people. Choose by your store platform integration and by whether you want SMS in the same flow.